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Water Damage Requires a Fast Response

2/23/2021 (Permalink)

wet carpet, flood cuts performed on drywall Water damage in Wilbon, NC.

An emergency situation can arise in a Wilbon, NC, commercial property at any time. Whether faced with water, mold, or fire damage, a fast response is imperative to ensure the problem doesn’t spread to minimize losses and claims. That is why it is important to rely on a restoration company that has 24-hour availability and a trusted network of certified professionals to back it up.

Timeline for Help

Whether it’s the middle of the night or Sunday morning, you need reliable help that is always open. The right company will have a 24/7 call center that can dispatch help fast. When choosing an established company with 1,700 franchises nationwide, you can expect a fast response regardless of the disaster.

Within one hour of making the call, the client will be contacted to coordinate an on-site visit.
In under four hours, a certified professional will arrive on location to begin the process. This will include an assessment and inspection of the losses, as well as pretesting the restorability of the structure and damaged contents.
After the initial consultation, the insurance provider will be contacted within eight hours and be given an overview of the damage and plan to address it.

Trusted Service
When choosing a provider that has 24-hour availability, you also want the expertise to back it up. A company dedicated to serving insurers and their clients will be certified and adhere to IICRC standards. It will also be up to date on the latest tools and techniques through ongoing training. After the plan of action is approved, a team of professionals will get to work. The process includes:

  • Water removal and extraction using high-grade pumps and vacuums.
  • Fast-drying through the use of industrial-strength air movers and dehumidifiers.
  • Salvageable items will be itemized and taken to a safe, secure location for proper cleaning.
  • Structural components will be repaired or replaced, ensuring the property is returned to preloss condition.

While no one wants a water emergency to happen, it is a relief to know that 24-hour help is available to quickly stop and fix the problem.

How To Treat Your Commercial Property's Water Damage

2/11/2021 (Permalink)

air mover beside a cabinet Business in Middle Creek, NC damaged by water

Four Things That Must Happen To Restore The Facility Effectively

When your commercial property in Middle Creek, NC, faces water damage, a swift response is essential to minimize destruction and contamination. Permitted to linger, the moisture can lead to mold and mildew growth as well as structural rot. However, with prompt, proactive approaches, owners may reduce the number of repairs and safeguard the premises from future microbial development. The following are four things that must happen to restore the facility effectively.

1. Contain the Area
The broken pipes sprayed water throughout the facility space, possibly filling the room with bacteria and fungus. Section off the impacted zone, restricting access and minimizing exposure to other rooms. Post signs to keep others out. If someone enters, ensure proper protective gear is worn.

2. Reduce Water Exposure
When water damage lingers, the moisture permeates into porous objects, triggering mold and mildew growth. Focus on reducing dampness to slow the process and safeguard the property. Extract saturated structural materials such as drywall and flooring. Pull out wet fixtures, and throw out soaked valuables.

3. Dry Out Space
A water cleanup company has industrial dehumidifiers that pull humidity from hard-to-reach places, including the air. Several of these devices may be required to obtain the appropriate moisture levels. Expect the process to take several days, and add air movers such as a fan to control the speed.

4. Wash and Spray
Tend to the nonporous items by evaluating them closely. You may treat them with warm soapy water followed by a thorough dry. For additional assurance, apply an antimicrobial spray.
If you have special objects such as electronics, documents and photos, speak with specialists about content cleaning procedures. The experts may have the equipment to salvage those pieces.
When water damage invades your company in Middle Creek, NC, be proactive in your cleanup response. Get a clear overview of the issues, pull out the moisture and sanitize the rooms.

How To Contain Mold Damage on Your Commercial Property

2/2/2021 (Permalink)

Mold Quarantine The best way to avoid damage from black mold is quick action.

When you first notice evidence of black mold on your property, your gut response may be one of panic. After all, mold cleanup is a pretty big task to handle, and your concerns about damage to your property are valid. However, Boylan Heights, NC, mold remediation and restoration professionals can effectively and thoroughly address the issue.

Prevent the Spread of Spores

While you wait for professionals to arrive, there are several things you can do to prevent black mold spores from spreading to other rooms and spaces:

  • Understand that spores only require a little bit of airflow to float from one place to another. Additionally, anyone walking through affected areas could carry spores on their clothes or shoes into unaffected areas.
  • Turn off the heating and cooling systems.
  • Although these systems provide ventilation, which is important when preventing mold growth, once mold has made an appearance, the fans could help spread the mold. Additionally, the HVAC system is often an area of contamination itself.
  • Look for sources of water. If you've found mold, it's probably because there's a leak or other source of humidity somewhere.
  • Cut off any supply of water and dry up any obvious pools of water.


The appearance of mold could negatively impact business in your commercial property, so act quickly to get professionals on-site and prevent any spread of spores.


Prevent Mold Growth
If you haven't found mold yet, make sure you understand how to avoid it. Address any moisture problem immediately. If you spot condensation around the edges of windows, notice a dripping faucet or slow leak around toilets, or find that a stain is developing on the ceiling, contact mold cleanup and remediation professionals right away. That unwanted moisture is a common cause of mold, so tackle it aggressively.


Prevent Damage to Your Property
The best way to avoid damage from black mold is quick action. Contact professionals right away and then cut off access to the affected area, turn off the HVAC system and shut off the water. Plan ahead to avoid mold growth and related damage.

How To Classify Water Damage

1/15/2021 (Permalink)

Background of clear water, with the phrase WATER CATEGORIES Water damage categories

Not all water losses are the same. You can probably remove small puddles of relatively clean water from your home yourself. However, a flood that features contaminated water should only be handled by emergency restoration professionals in Raleigh, NC. To determine whether you need to call the experts, you first must determine what type of damage occurred.

Water Damage Categories

Water damage is characterized by the amount of contaminates in the fluid. The three categories are:

  • Category 1
  • Category 2
  • Category 3

Category 1 water, also known as white water, is relatively clean. It usually stems from a drinking fountain or faucet supply line leak.
Category 2 water contains some contaminants and is thus not safe to drink. This gray water typically results from an overflowing dishwasher or toilet.
Finally, Category 3 water, or black water, is the most dangerous. This highly contaminated water could make you severely ill if you drink it. River overflows and sewage backups are common causes of Category 3 water damage.

Water Damage Classes
A water loss is also classified based on the extent of the damage. Class 1 damage is fairly minor and limited to one small area of the home.
Class 2 damage typically takes up an entire room. The water seeps up the walls and causes structural harm to the property. Wet carpets are also a sign of Class 2 disasters.
During a Class 3 water damage, the liquid saturates the floors, ceiling, walls, and carpet. Finally, Class 4 damage is the hardest to address. It occurs when water has permeated hard materials such as stone and brick.
If your home suffered Class 1 damage featuring Category 1 water, you may be able to dry the property yourself. However, more severe losses involving contaminated water require professional expertise. Restoration company employees will identify the type of damage present and use this information to create an effective and safe cleanup plan.

3 Steps To Take After Puffback Damage

1/15/2021 (Permalink)

Puffback. Soot webs on ceiling Puffback damage is caused by soot and smoke

Three Steps To Take If You Have Had Furnace Puffback

When an accumulation of unburned fuel in a malfunctioning furnace ignites, causing an explosion or misfire inside the furnace, it is called a puffback. Puffback damage is caused by soot and smoke being forced through the heating exhaust system and into the furnace owner's property. These are three of the steps you should take if you have had a furnace puffback.

1. Call a Professional Restoration Company
Soot from an oil furnace is black, sticky and difficult to remove from surfaces. Additionally, it tends to spread everywhere, including hidden or difficult to reach areas, such as ductwork, behind closed doors and inside storage areas. This makes cleaning up after a puffback a difficult task that is best left to a professional restoration company in Boylan Heights, NC. Attempting to clean the soot and oil yourself may only spread it around, causing additional damage.

2. Assess the Damage and File an Insurance Claim
Most insurance policies cover puffback damage. Because the damage can be so widespread, before you report your claim it is a good idea to inspect your entire property, including inventory and other contents for damage. Take some photos of the damaged areas to assist your claims adjuster. Make note of any spoiled inventory or business interruptions that result from the puffback.

3. Get Your Furnace Repaired
A puffback is an indication that your heating system is not working correctly. Additionally, puffbacks often cause damage to the heating system itself. To avoid future problems, shut down the system and schedule an appointment with an HVAC technician to repair the furnace. The technician will inspect your system to assess whether it is safe to use and determine and make needed repairs to prevent future puffback issues.
Puffback damage can leave you without the use of our furnace and with a sticky mess to clean up. Following these steps can help you get the process of restoring your business to preloss condition started.

Does Your Home Need Storm Shutters?

1/15/2021 (Permalink)

The brick wall and windows with rolling shutters Shutters are temporary protection for weak areas in different types of structures

High winds can happen anywhere. However, some areas are more prone to them than others. When strong storms hit Middle Creek, NC, a variety of storm shutters are used to protect the most vulnerable areas.

What Are Shutters?

Also called hurricane shutters or coverings, they’re temporary protection for weak areas in different types of structures. They’re primarily used to cover windows, but some may be used for other potentially vulnerable spots. Most are made from three different materials:

  • Wood
  • Polycarbonate
  • Aluminum

How Do They Protect a Home?
High winds cause a lot of debris to be thrown around. Unless you have hurricane glass installed, broken windows are likely.
The problem isn’t really the broken window, it’s that rain now has an easy path through the building envelope, causing heavy water damage. Once this happens, you’ll need the top local water damage restoration experts to repair the damage.
Even worse is what can happen to your roof. Once heavy wind gets through your windows, it gets trapped inside the structure, creating excess pressure under your roof. It’s one of the most frequent causes of roof failure during strong storms and can mean a very lengthy repair process before your home can be made habitable again. The shutters are installed or closed immediately before the storm. Once properly installed, most take little time to close or have the panels placed in their framework.

Does Your Home Need Them?
Experts in the Middle Creek, NC, area now recommend that you either have storm shutters installed professionally or be ready to install temporary plywood yourself. Some are quite attractive and, in the case of Colonial and Bahama styles, also provide daily protection from the sun.
A cheaper route – but still a nice step up from plywood – are storm panels. They’re much stronger than wood and are the most economical form of full protection, but they do take significant time to install.
Your insurance agent will likely be glad to give you advice about the best way to protect your investment against high winds. If she can’t, she’ll be able to direct you to someone who knows all about them.

3 Tips for Handling Cleaning of Textiles in the Aftermath of a Fire

12/30/2020 (Permalink)

Burnt edge of the fabric. Remove soot from any textiles like clothing

3 Tips for Handling Cleaning of Textiles in the Aftermath of a Fire

Fire is capable of destroying or severely damaging buildings and their contents. Besides the burning of the flames themselves, soot and smoke also contribute to content damage. The aftermath of a fire often leads to a need for dry-cleaning, content cleaning, and/or content storage of any surviving items. Fabrics are one type of item that may survive a fire, but they require care to save. Here are three tips for clean-up of surviving textiles post-fire in N.C. State University, NC.

1. Remove Salvageable Items
One of the first actions you should take after a fire is removing non-burnt or minimally scorched items from the building. They should be stored in a location free of soot until you have time to clean them or have them cleaned. Soot and smoke damage does not render items irreparable, but the contents of a burnt, soot and smoke-filled building with a possibly unstable infrastructure should not be left there to accrue further damage.

2. Clean Items
As soon as is feasibly possible, you should remove soot from any textiles like clothing. Soot and smoke damaged fabrics cannot be handled simply by sending them off for dry-cleaning or throwing them in a washer. Soot can permanently stain clothes if not removed quickly enough. Here is what you should do:

  • Air-dry the textiles
  • Use fans and dehumidifiers around the textiles
  • Gently shake out the textiles to remove surface soot

These are preliminary steps for minimizing damage, but further steps may require professional assistance to avoid permanently marring the textiles.

3. Hire a Professional
It is recommended that you hire a professional restoration company for deep soot removal after initially removing surface soot, as a wrong step can render the textiles no longer usable. They can also perform deodorizing using ozone treatment, a necessary process. After these steps, dry-cleaning or washing can be done on the saved textiles. Professional restoration companies can also take care of cleaning non-porous items using ultrasonic cleaning, something not easy for the average person to do.
After a fire, you will probably need content cleaning. It is best to allow professionals to handle tasks like deep soot removal or non-porous cleaning.

3 Steps To Lower Your Business Interruption Claim

12/30/2020 (Permalink)

Financial concept meaning Business Interruption Insurance with sign on the piece of paper. Business Interruption Insurance

There Are Steps You Can Take To Prevent This From Happening

Flooding at your business property means that your business will likely need to remain closed until all repairs and restoration are complete. For large water damage, this could be weeks or even months. Business interruption insurance can help by replacing the income your business would otherwise be producing and by covering some of your operating expenses, like taxes and payroll.
Water damage can be unpredictable, and sometimes repairs take longer than expected. Lost income and expenses add up quickly, and you can end up reaching your business interruption policy’s limits before you’re ready to reopen. Fortunately, there are steps you can take to prevent this from happening.

1. Don’t Delay
Time is the primary factor that determines the size of your business interruption claim, so it’s critical that your property be restored as quickly as possible. When a broken pipe or overflowing toilet causes flooding at your business, don’t waste valuable time on DIY cleanup attempts. Call your insurance company and a professional water remediation company as soon as possible, so work can begin right away.

2. Use a Full-Service Company
Contacting and coordinating schedules with a dozen independent contractors takes time and can lead to delays. For the fastest restoration, find a remediation company in Raleigh, NC, that can handle water removal, textile restoration, content cleaning, and mold prevention in-house. For even faster service, choose repair contractors in advance, so you don’t waste time shopping around after damage occurs.

3. Consider a Pack-Out
A “pack-out” or “move-out” is when all the contents of your business are packed up and moved off-site, where they can be cleaned and/or stored until repairs are complete. Repair work typically goes faster when workers don’t need to spend time protecting or working around business contents. Some restoration companies offer pack-out services as part of their cleanup package.
These steps can help get your business open again as soon as possible after flooding and help you keep your business interruption insurance premiums lower in the future.

How Ozone Tackles Cigarette Smoke Odor

12/30/2020 (Permalink)

Ozone generator Ozone is an effective deodorizer that can work wonders

After you find the perfect home to purchase in Boylan Heights, NC, you may be disappointed when your nose picks up the lingering odor from the previous owner's smoking habit. Fortunately, home deodorization can remove the aroma and improve the air quality before you move in.

Why Does Cigarette Odor Linger?

Odor-producing particles in tobacco smoke linger in the air when the oil and tar they contain stubbornly attach themselves to various surfaces throughout a home, including:

  • Walls
  • Ceilings
  • Floorboards
  • Carpets
  • Window treatments

Removing cigarette smoke odor is extremely difficult, but a professional restoration service can apply powerful techniques to remove all smoke traces. Ozone is one of the most effective substances for removing persistent odors.

What is Ozone?
Ozone is oxygen with three oxygen atoms instead of two. Ozone generator machines pump ozone into the affected environment, where its third molecule breaks away from the other two when it comes in contact with an odor-producing particle. The ozone atom neutralizes the offending odor through the process of oxidization.

What Else Does Ozone Deodorization Involve?
Home deodorization with ozone can take up to several days but may vary according to a house's size. It is critical to ensure that the house is empty before running the machine to prevent inhaling ozone, which can have detrimental effects on the respiratory system. Re-entry into the home is possible when normal oxygen levels return.

Why Hire a Professional Deodorizing Service?
Ozone is an effective deodorizer that can work wonders, but it is critical to know how to use it. Professionals with ozone experience know how to adjust an environment's temperature and humidity and the appropriate length of time to run the ozone generator.
Whether you are considering purchasing a home with a pungent cigarette smoke odor or you need home deodorization after a fire, a professional cleaning company is best suited to handle ozone treatment in Boylan Heights, NC.

5 Essential Storm Preparation Tips

12/30/2020 (Permalink)

Flashlight, portable radio, batteries, water bottles and a first aid kit Build an emergency supply kit

Protect Your Home And Family From Severe Weather

Preparation is key when it comes to protecting your home in Middle Creek, NC, from severe weather, floodwater, and other types of water damage. Planning ahead and making sure you're prepared before a storm hit is a key to reducing flood damage and keeping your family safe. Follow the tips below to help protect your home and family from severe weather.

1. Create an Emergency Preparedness Plan.
Craft a clear emergency response plan for your family that is easy to follow. Make sure everyone knows where to go and what to do in the case of a severe storm. Make time to regularly discuss and practice this plan, especially if your local weather channel predicts an incoming storm.

2. Pay Attention to Local Emergency Alerts.
The Emergency Alert System (EAS) can provide reliable, real-time updates regarding the storm. Make sure everyone in your household signs up for this system so that you can stay updated on new developments.

3. Build an Emergency Supply Kit.
Put together an emergency response kit for your household containing valuable necessities. Suggested items to stock include, but are not limited to, batteries, bandages, non-perishable foods, blankets, a battery-powered radio, and a flashlight.

4. Protect and Waterproof Valuable Items.
Any valuable items that are unlikely to survive a flooded building need to be sealed in waterproof containers and relocated to a high shelf that's at least one foot above the floodwater level. This includes important documents, electronic devices, and other important possessions that are susceptible to water damage.

5. Trim Back Overgrown Tree Branches.
Severe winds can quickly transform overgrown tree branches into dangerous projectiles. You can help prevent tree limbs from flying in through your windows by trimming back any branches that are growing too close to your property.
Rising floodwater, dangerously high winds, and heavy rains can all inflict devastating damage on your property if you aren't prepared. Contact flood remediation experts if your home has suffered damage from a recent storm or flood.