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What Do You Need to Do When You Have a Mold Emergency

10/18/2021 (Permalink)

Black mold growth on wall Black mold can be a serious issue in your Boylan Heights, NC, home.

What Should You Do If You Have a Mold Emergency?

Mold damage can sneak up on you. Sure, your Boylan Heights, NC, home may show some early signs of mold growth, but as someone unfamiliar with this fungus, you may miss the initial clues. By the time you realize what you’re dealing with, the fungus may have spread to large portions of your house. Whether you find mildew or black mold growing in your residential space, you need to take quick action to ensure this mold emergency is taken care of.

Calling in a local remediation team should be your first step. These experts can help you make sure everything is done correctly. In case they can't get there right away, keep these tips in mind to address your mold emergency immediately.

• Stop airflow. Mold spores can hitch a ride in the air to get to new parts of your house. When you notice a patch of black mold, you may need to turn off your HVAC unit to make sure the spores can’t spread to new areas.

• Turn off water. A moisture problem may be the cause of your sudden catastrophe. If you want to get rid of the fungus, you need to cut off the water supply. If you have a leaky fixture or a burst pipe, you need to turn off your home’s water until the damage can be assessed.

• Schedule an appointment. Plumbers and mold cleanup crews may have busy schedules. Even if no one can make it out to your home today, you still want to get an appointment on the books. Call the professionals you need for your emergency and make an appointment as soon as possible.

Black mold can be a major problem for your Boylan Heights, NC, home. Depending on when you find this growth, you may already be in the throes of an emergency. Acting quickly can help you clean up your house and make it livable again.

That Sure Isn’t Charlie’s Chocolate Factory: Four Steps to Take After a Sewage Backup in Your Bathroom

9/27/2021 (Permalink)

Two SERVPRO team members posing for a photo in front of van. Once your restoration is complete, you will likely want to update your plumbing system with preventative tools.

Sewer backup from extensive rains or clogged pipes can contaminate and infect your home, making it and its contents unsafe. While it’s easy to assume that the laundry room is the most vulnerable area, a bathroom, with its multiple drains and direct connection to waste lines, is equally if not more susceptible, and a bathtub backup is equally as likely as a toilet or floor drain backup. The question, then, is what do you do when a sewer backs up in your home?

1. Safety First

When there is sewage in your house, it’s necessary to take all safety precautions because there may be damaged wiring, mold, and hazardous pathogens; therefore, you should avoid contact with the contaminated area, turn off the power, and turn it off the water. If you must enter the area, then be sure to wear appropriate protective clothing.

2. Prevent Damage

To prevent further damage from a sewer backup, you should turn off your water, remove any contaminated objects, and ensure that clean areas remain clean. It is also a good idea to ventilate the area by opening windows and doors, preventing the buildup of humidity and further moisture. If the contaminated area is not contained, it is better to allow restoration specialists in the Raleigh, NC, area to handle any questionable materials and processes.

3. Begin Cleanup

The cleanup process may be extensive depending on the volume of sewage and the level of contamination. Essentially, you or the experts you hire will want to remove the excess water quickly and contain any contaminated objects to ensure minimal exposure. Depending on the extent of the damage, your insurance company or local municipality may require a professional crew, specializing in hazardous material, to clean your home.

4. Install Tools

Once your restoration is complete, you will likely want to update your plumbing system with preventative tools like an overhead sewer or a backwater valve to protect you from this type of damage in the future.

A sewer backup can be a dangerous thing, and, while the above steps may seem simple enough, the potential health risks may make it more prudent to ask for help.

5 Potential Sewer Problems in Commercial Properties

9/13/2021 (Permalink)

SERVPRO van parked. Some of the common sewer problems that occur in your commercial building can be avoided with diligent inspection and maintenance.

A sewer problem in a commercial building can be unpleasant for everyone. The telltale odor of sewer gases often permeates the building when there is a blocked sewer or a broken line. Your commercial property in Raleigh, NC, is susceptible to five potential sewer problems that it's important to know about so you can plan ahead with the proper insurance coverage if they happen.

1. Worn-Out Sewer Lines

Cast-iron lines are built to last, but nothing lasts forever. If you notice that appliances and drains clog regularly or there is a consistent aroma of sewer gas, it is a good idea to have your lines checked to make sure they're still in good shape.

2. Structural Problems

If your pipe system is not structurally sound, you are going to have plumbing problems. Pipe breaks and weak connections can cause sewage leaks in and around your building.

3. Root Invasion

Trees growing on your property may look nice, but their roots can cause serious damage to your sewer lines. The roots fracture the lines, causing structural damage and leaks where sewage escapes.

4. Municipal Blockage

When city's sewer is blocked, everyone has a blocked sewer. When that happens, sewage will often back up into your building through pipes in the basement or toilets and drains on the lower levels. Valves that prevent backflow can keep this particular problem at bay.

5. Pipe Blockage

A common type of blockage occurs inside the building. When people flush items down the toilet that are not meant to be flushed, these items can get lodged in the pipe. When the toilet is flushed again, it can cause toilet overflow and potentially extensive water damage.

Some of the common sewer problems that occur in your commercial building can be avoided with diligent inspection and maintenance, but some problems are out of your control. Awareness of potential problems helps you ensure that you have the right coverage for your building.

3 Steps To Fire Restoration at Your Home

8/30/2021 (Permalink)

Soot damage to walls. Fire restoration can give you comfort that your Wilbon, NC, home can rise from the ashes of an unexpected blaze.

Fire Restoration Steps

When a fire sweeps through your Wilbon, NC, home, the impact can be devastating on both your property and your emotional well-being. Walls, ceilings, and precious keepsakes may have flame and smoke damage, and you might not know where to begin when it comes to cleanup efforts. Understanding the steps a fire restoration service usually takes can offer you peace of mind as the recovery process begins.

1. Inspection
When your restoration technicians arrive, they will likely inspect each floor for different types of damage to gauge the severity of the fire and which building materials need immediate attention. You might have both smoke and water damage on each floor, so each of these issues needs to be addressed so the technicians can begin cleaning up the worst of the damage.

2. Mitigation
Fire damage cleaning often begins by preventing further damage to your home in a process called mitigation. During this phase, fire restoration technicians might remove debris that blocks areas where restoration will take place in the near future, clear away standing fire hose water to prevent mold growth, and remove items to protect them from further smoke and soot damage. If there are items you might be especially concerned about, such as important documents or electronics, you can ask the technicians to remove these items first.

3. Restoration
Once fire debris is removed from your home, your fire damage cleanup service will likely begin the final phase by tearing out and replacing damaged building materials and cleaning away soot and smoke. Carpet cleaning and replacement, as well as air quality issues, may be addressed during this process. Your technicians can also remove fire and smoke odors from the air with air cleaning and ozone machines, which can help leave your restored home smelling clean and fresh.


Fire restoration can give you comfort that your Wilbon, NC, home can rise from the ashes of an unexpected blaze and once again look and feel like the space you have come to love so much.

Saving Your Stuff After a Flood

8/5/2021 (Permalink)

washing machine covered with mud, table, couch, chairs, small refrigerator covered with black water Items damaged by floodwaters in Lake Johnson, NC.

After a Flood, How to Save Your Things

A flood in Lake Johnson, NC, can cause substantial property damage. Fortunately, you can salvage a good amount of your stuff with a thorough content cleaning technique:

  1. Rinse
  2. Clean
  3. Disinfect
  4. Dry

What follows is a method for determining what items can effectively be restored and the standard process for doing so. Before starting, you should outfit yourself with protective gear and verify it’s safe to return home.

Identifying Which Items Can Be Restored

Floodwater is likely black water, meaning it can contain sewage, toxic chemicals and microbes. For an item to be salvageable, you need to completely disinfect and dry it quickly before mold can grow.

Restoration experts say in general, items should have a hard surface and be impervious to floodwater so all the contamination remains on the surface. There are exceptions, such as clothing, but larger items, such as mattresses, might be difficult to fully remediate and dry before mold begins to grow. Other items such as wood or upholstered furniture or electronics may be able to be recovered by a professional.

Straightforward Content Cleaning Method

After identifying savable items, the first step is to rinse anything covering the item’s surface (ex. mud) to free it up for cleaning. Next, use hot water and a heavy-duty cleaner to scrub off any impurities left on the item. It’s best to use paper towels that you can simply dispose of.

To neutralize any lingering toxins or microbes, it’s critical to disinfect using a water-bleach mixture ranging from two tablespoons per gallon of water for things like dishes to a one-quarter cup per gallon for surfaces like walls and cabinets. It’s important to not use bleach on any metals. Boiling water can be used as a substitute.

Drying out items can help protect against any mold growth. It’s ideal to leave items outside in the sun to speed up the drying process. You should also have your windows open, using fans to facilitate drying.

Dealing with floodwater can be stressful. However, a standard content cleaning process can maximize the property you recover while keeping restoration manageable.

FAQs About Mold Odor

6/15/2021 (Permalink)

Black mold growth on wall Mold in your Dorothea Dix, NC home is a problem.

The mycotoxin released by mold can give your home a musty odor that is annoying. The good news is that you can remove this smell from your home and clothing, leaving you with a fresher scent.

Why Does Your Home Smell Musty?

Your home smells musty because mold or mildew is releasing a mycotoxin into the air. This distinctive scent can be enhanced by:

  • Lack of ventilation
  • High humidity
  • Extensive mold growth

What’s the Difference Between Mildew and Mold?
Mold and mildew are different things that both release mycotoxin when they grow. Mildew, the more common culprit, grows flat against a surface and can generally be treated at home, while mold will be raised and needs to be removed by a mold cleanup company.

How Does Mold Affect Your Home?
When left untreated, mold can cause serious damage to the structure of your home. This is because mold eats the organic materials it grows on. Therefore, any wood or other structural materials will slowly start to disappear as the growth eats it.

How Do You Find the Source of the Smell?
Mold and mildew are the likely cause of the musty smell, so you need to be on the lookout for them. You can often see them growing in small patches. The best thing to do is to perform a thorough inspection of the most likely areas. These include your bathrooms, kitchen, bedrooms, living room, attic, basement, and garage.

What Do You Do if There Is Mold on Your Clothing?
While mold in your home in Dorothea Dix, NC, is a problem, it can be even worse when there is mildew on your clothing. After all, you don't want to walk around smelling musty. Thankfully, washing the affected clothing with vinegar will remove the smell.
Musty smells can happen anywhere, and you need to know how to react. The key step is to identify the infected area so you can hire a mold remediation professional to take care of the problem.

Storm Damage Versus Flooding: 3 Important Differences for Your Business

5/14/2021 (Permalink)

Damage to the roof and ceiling of an office following a violent storm Storm damage in Bass Lake, NC.

Storm Damage Versus Flooding

When your Bass Lake, NC, business suffers storm damage, you may not know how to reach out for assistance, especially when water damage is widespread. While your insurance company may be able to assist you with filing a claim, it is important to understand the difference between flood damage and the type of problems storms cause to ensure your claim is processed correctly and that necessary repairs are targeted and made so you can carry on with your business.

1. Insurance Definitions
Your insurance company may define storm damage differently from other types of water damage. This difference is usually listed in your policy, and your local representative will likely point it out when you first make your claim. The difference between storm and flood issues usually depends on the origin of the water that entered your business. For example, damage that broke a large window and allowed rainwater to enter would generally be considered storm damage, not a flood.

2. Types of Damage
Visually, issues caused by storms are usually quite different than problems caused by floods. Storms typically include high winds, dangerous lightning and torrential rains, all of which could cause considerable damage to your business. Broken windows and roofing issues are generally two main issues that occur due to storms, while flood damage is likely to be more widespread throughout your business.

3. Flooding Indicators
Flood problems can occur during a storm, such as when a nearby creek overflows its banks due to torrential rains. Floodwaters may enter your business during a powerful storm and cause widespread damage and the need for assistance from a flood remediation and restoration service. Your insurance representative can help you file a claim in this instance and decide whether the resulting damage was the cause of a flood or a storm.
When nature causes storm or flood damage to your Bass Lake, NC, business, the outcome can leave you feeling helpless. Understanding the different types of problems these events may cause might help you to recover faster.

3 Reasons To Use a Security Fence During Mitigation

4/30/2021 (Permalink)

Chain Link Fence A security fence is an essential part of your overall protection while repairs are in progress.

3 Reasons To Use a Security Fence During Mitigation

A fire can leave your commercial building in Cameron Village, NC, quite vulnerable. Structural damage, broken windows, holes in the roof and busted doors can all make your building seem more inviting to all types of would-be intruders. Having a security fence, at least until the fire restoration experts have finished the job, is a smart choice.

Protects Barrier
When your building is compromised, it needs extra protection. There are three main functions that having a barrier around your damaged property accomplishes:

  • Demarcate the perimeter
  • Deter casual intruders
  • Delay committed vandals

A fence is a clear indication of where your property begins, and most people will not even think to enter without permission. Those who are curious may be deterred if the barrier seems like it would be too much trouble to traverse, and even if they are persistent, the security fence will at least slow them down.

Block Animals
While animals may not have the nefarious intent of human trespassers, they can still cause just as much damage if they get inside your building. They build nests, chew wires and tear up material. A fence keeps most of them out so that you don't have to add extra tasks to your mitigation checklist.

Limits Entry Points
A fence is probably not the only defense you are considering, but it can be helpful to other elements of your overall security measures. Rather than leaving the building available from all angles, it narrows the number of entry points to the number of gates included. If you have security cameras, this makes it easy to choose the direction they should be pointed so that you have a record of everyone who enters the property.
If a fire breaks out in your building, it's important to keep the part of the structure that remains as secure as possible. A security fence is an essential part of your overall protection while repairs are in progress.

What To Do if You Notice Water in Your Light Fixtures

4/13/2021 (Permalink)

water coming out a light fixture Water in light fixtures should be addressed as soon as you notice it.

Follow These Steps If This Occurs

A broken appliance, leaky plumbing or severe weather in Holly Springs, NC, could cause water damage to your home. If there is flooding on an upper floor, it may leak through to the level beneath. When this happens, it can cause additional problems such as water in light fixtures on the ceiling. The following steps should be taken if this occurs.

1. Turn Off the Electricity
Water in any electrical device can be dangerous, so power should be cut off quickly. Do not attempt to turn the lights off with the switch. This can create sparks, resulting in a hazardous situation. Instead, use the breaker to turn off electricity to the whole building.

2. Turn Off the Water Source
Depending on what has caused the water damage, additional steps may need to be taken. If the ceiling damage was caused by a leak in your home, you should turn off the water source as well. Otherwise, it may continue to flood the building.

3. Have Water Damage Repaired
Once the electricity and water have been turned off, contact a water damage remediation service to have the water in light fixtures and elsewhere removed from your home. If this is not done right away, secondary damage like mold growth, warping wood and corrosion can occur. These workers can also perform cleanup and repairs to both the building and any belongings that have been damaged by the water.

4. Have Lights Replaced
Any lights that have water in them will likely need to be replaced. To ensure everything is installed correctly, this should be done by a professional electrician. Do not attempt to use any affected fixtures until they have been inspected and repaired.
Because it can be hazardous, water in light fixtures should be addressed as soon as you notice it. Have water damage repaired and light fixtures replaced by a professional to return your home to a safe environment.

3 Things You Should Know About Smoke Alarms

4/13/2021 (Permalink)

lights turned on in a kitchen ceiling, ceiling with smoke Smoke damage in Garner, NC

3 Things You Should Know About Smoke Alarms

While it is a small device that you likely think little about, the smoke alarm is an important part of every Garner, NC, home. It can alert you to a fire in time to prevent serious damage or allow you to safely leave the building in the event of a serious blaze. There are a few important pieces of information that you should know about this useful item.

1. How Many Alarms Do You Need?
The number of smoke detectors needed in your house depends on how large it is. Each floor should have at least one alarm. Also, make sure that there is an alarm in each individual bedroom as well as one outside of each sleeping area. If you have a basement or attic, these should have their own alarms as well.

2. How Should You Maintain Them?
Keeping your alarms in working condition can help prevent the need for fire damage remediation and serious repairs by quickly making you aware of a conflagration. Every smoke alarm should be tested at least monthly to ensure it is functioning properly. Dust and debris should be removed to prevent the sensors from malfunctioning. Most alarms will need to be replaced at least every 10 years.

3. How Often Should You Change the Batteries?
Depending on the type of smoke detector you have, this varies. Devices that use traditional 9-volt batteries need to have them replaced every six to 12 months. This includes hardwired alarms that use batteries as a backup in case of a power outage. If your alarm uses a lithium battery, this does not need to be replaced.
Having a smoke alarm in each area of your home as well as properly maintaining them is a vital way to help keep you and your family safe if you experience a fire. Test them regularly and change the batteries often to keep these useful little devices ready in case of emergency.