Recent Posts

3 Steps To Fire Restoration at Your Home

9/24/2020 (Permalink)

portrait of firefighter Fire in Wilbon, NC

Fire Restoration Steps

When a fire sweeps through your Wilbon, NC, home, the impact can be devastating on both your property and your emotional well-being. Walls, ceilings, and precious keepsakes may have a flame and smoke damage, and you might not know where to begin when it comes to cleanup efforts. Understanding the steps a fire restoration service usually takes can offer you peace of mind as the recovery process begins.

1. Inspection
When your restoration technicians arrive, they will likely inspect each floor for different types of damage to gauge the severity of the fire and which building materials need immediate attention. You might have both smoke and water damage on each floor, so each of these issues needs to be addressed so the technicians can begin cleaning up the worst of the damage.

2. Mitigation
Fire damage cleaning often begins by preventing further damage to your home in a process called mitigation. During this phase, fire restoration technicians might remove debris that blocks areas where restoration will take place in the near future, clear away standing fire hose water to prevent mold growth, and remove items to protect them from further smoke and soot damage. If there are items you might be especially concerned about, such as important documents or electronics, you can ask the technicians to remove these items first.

3. Restoration
Once fire debris is removed from your home, your fire damage cleanup service will likely begin the final phase by tearing out and replacing damaged building materials and cleaning away soot and smoke. Carpet cleaning and replacement, as well as air quality issues, may be addressed during this process. Your technicians can also remove fire and smoke odors from the air with air cleaning and ozone machines, which can help leave your restored home smelling clean and fresh.
Fire restoration can give you comfort that your Wilbon, NC, home can rise from the ashes of an unexpected blaze and once again look and feel like the space you have come to love so much.

How To Fix Moldy Air Ducts

8/31/2020 (Permalink)

Dirty air conditioner Remove mold from your air ducts

How To Remove Mold From Your Air Ducts

As a business owner, you know it's important to keep your building safe and clean. You're responsible for resolving issues as soon as possible to protect your employees and clients. If you suspect black mold is growing in your building, time is of the essence. You may have mold living in your ducts if you experience any of the following:

  • Black residue appears around your air vents
  • The residue is hard to clean up and returns after it's removed
  • A musty, unpleasant odor in your building
  • This odor is especially noticeable when you run the air conditioning

These issues can indicate that you need to have your property's ducts professionally cleaned. Mold thrives in areas with high humidity levels and organic matter to feed on, so ducts are prime locations for infestations to grow.

How Mold Gets Into Air Ducts
Your ducts can become home to black mold colonies if they haven't been cleaned in a while or if there is a leak somewhere in the system that's trapping water and moisture. Mold spores are naturally in the air at all times, and they aren't always a concern. However, when the spores land in an area that's hard to see and provides them with a food source and a water source, problems can develop.

How To Clean Mold From Air Ducts
If you suspect a mold issue in your Raleigh, NC, building, contact experts in mold damage remediation as soon as possible. The process for removing mold from air ducts is complex. It involves disassembling the air conditioning system and sanitizing the parts with powerful cleaning agents. The mold can return if the cleaning isn't performed to industry standards. The process must be thorough, and professionals have the proper training and tools to complete the job effectively and ensure you have clean ducts.
Take any suspicion of black mold seriously. Call in the pros to make certain you have safe, clean air for your employees and clients.

Restoring Your Business After Fire Sprinkler Damage

8/31/2020 (Permalink)

Active fire sprinkler Fire sprinkler in a Boylan Heights, NC business goes off accidentally

Commercial Water Damage

Flooding, leaky roofs, busted pipes, backed-up drains, appliances, and natural disasters are a few causes of commercial water damage. However, what happens if the fire sprinklers at your business in Boylan Heights, NC, go off accidentally?
Check your building’s sprinkler system regularly to make sure it is functioning properly. If it has been a while since you last had it inspected, consider what could happen if you don’t:

Fire sprinkler systems fail. Pipes age and corrode. Winter cold can freeze pipes and cause them to burst.
Sprinkler flooding can cause just as much if not more damage than if there was a fire. Water soaks through everything in its path: furniture, carpets, walls, office equipment, and people if they have the misfortune of getting caught under the sprinklers.
The repair can be costly. According to a March 2020 report from iPropertyManagement, the annual cost of repair from water damage in the United States is $13 billion.

Be Prepared
Don’t be caught off guard. Make sure you and your designated employees know what to do if the fire sprinklers discharge:

Shut off the water. Know the locations of the shut-off valves for different areas of the building as well as the location of the main valve.
Document and itemize the damage as soon as possible. This will help make the claims process more efficient when you contact your insurance company.
Don’t try to do the cleanup yourself. Get a reputable restoration company to come in to remove the water, dry and dehumidify the flooded areas, and thoroughly clean, sanitize, and deodorize.

Everyone in the facility should have emergency contact information for the sprinkler system company, your insurer, and a qualified commercial restoration company that offers 24-hour service.

SERVPRO is Here to Help
Getting back to business after water damages your office will take time, but if you have the right flooding restoration team help guide you through the steps, you can be up and running as soon as possible.

Plan Now To Ensure Your Business Can Survive Flooding

8/31/2020 (Permalink)

Floodwaters surrounding building Flooded buildings in Middle Creek, NC

Meteorologists are getting better at predicting floods, but erratic weather patterns continue to challenge their accuracy. From coastal areas prone to hurricanes to desert terrain threatened by flash floods, few areas are safe from the risk of flooding.
If your business in Middle Creek, NC, suffers flood damage, ensure the cleanup is done properly by hiring a professional storm remediation service. The steps you take now to plan ahead are essential, because being able to act quickly in the event of a flood can minimize damage and get you back in business faster.

Ensure Access to Documentation

Key to business recovery is making sure you can still access your business's crucial data:

  • Schedule frequent backups of all business documentation and data to a secure location, such as secure cloud storage.
  • Store paper documents in a watertight container or on an upper level, and securely store digital copies of them as well.
  • Make sure you have regularly updated contact information for your employees, and inform them about how you will communicate in the event of flooding or storm damage.

Evaluate Your Risk and Insurance Coverage
You probably know whether your business is in a flood zone, but it’s a good idea to check FEMA flood maps for an accurate picture of the overall risk in your geographic area.
Evaluate whether your commercial property can stand up to threats posed by storms. Are doors and windows properly sealed? Should you relocate electrical components or essential equipment to a higher level? Are backup generators present?
Most commercial insurance policies don’t cover flood damage, so study the provisions of your policy carefully. Consider whether you also need to purchase commercial flood insurance and, if so, be sure you thoroughly understand its coverage as well.
Do what you can now by planning ahead to ensure business continuity. Then, if flooding occurs in the future, hire a professional storm remediation service to return your business to its original condition safely, quickly and consistent with national commercial restoration standards.

Does Your Fuquay-Varina Home Have A Mold Problem?

4/1/2020 (Permalink)

Mold Remediation by SERVPRO of Southwest Raleigh / Holly Springs The team at SERVPRO of Southwest Raleigh / Holly Springs is ready to assist with your Holly Springs mold problem.

SERVPRO of Southwest Raleigh / Holly Springs is here to help residents in Fuquay-Varina with mold inspections and mold damage. 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business in Fuquay-Varina has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of SERVPRO of Southwest Raleigh / Holly Springs Today: 919-944-4002.

Conditions In Holly Springs Might Be Right For Mold

3/30/2020 (Permalink)

Mold Remediation by SERVPRO of Southwest Raleigh / Holly Springs in Holly Springs SERVPRO of Southwest Raleigh / Springs can handle your mold problem in Holly Springs.

SERVPRO of Southwest Raleigh / Holly Springs knows what to do if mold grows in your home.We are the your go-to resource for a mold inspection in Holly Springs. 

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Because of the mild temperatures and humidity in Holly Springs, mold damage can easily occur.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Southwest Raleigh / Holly Springs to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 919-944-4002

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of SERVPRO of Southwest Raleigh / Holly Springs for mold remediation services.

Wake County Cleaning Experts

3/27/2020 (Permalink)

Here to Help We're Here to Help

SERVPRO of Southwest Raleigh / Holly Springs is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and the experts at SERVPRO of Southwest Raleigh / Holly Springs adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southwest Raleigh / Holly Springs, 919-944-4002


Raleigh, NC - 24 Hour Emergency Water Damage Service

3/26/2020 (Permalink)

SERVPRO of Southwest Raleigh / Holly Springs SERVPRO of Southwest Raleigh / Holly Springs provides 24 hour fire and water damage restoration service in Raleigh, NC and surrounding areas

SERVPRO of Southwest Raleigh / Holly Springs is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (919) 944-4002

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Raleigh / Holly Springs has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Southwest Raleigh / Holly Springs

SERVPRO of Southwest Raleigh / Holly Springs specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Click Here to Meet Our Team


  • AMRT - Applied Microbial Remediation Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician


  • Institute of Inspection, Cleaning and Restoration Certification – IICRC


  • THINK REALTY MAGAZINE - Property Rehab Specialist of the Year Award