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Fire & Water - Cleanup & Restoration

Archived Blog Posts

FAQs About Mold Odor

6/15/2021 (Permalink)

Black mold growth on wall Mold in your Dorothea Dix, NC home is a problem.

The mycotoxin released by mold can give your home a musty odor that is annoying. The good news is that you can remove this smell from your home and clothing, leaving you with a fresher scent.

Why Does Your Home Smell Musty?

Your home smells musty because mold or mildew is releasing a mycotoxin into the air. This distinctive scent can be enhanced by:

  • Lack of ventilation
  • High humidity
  • Extensive mold growth

What’s the Difference Between Mildew and Mold?
Mold and mildew are different things that both release mycotoxin when they grow. Mildew, the more common culprit, grows flat against a surface and can generally be treated at home, while mold will be raised and needs to be removed by a mold cleanup company.

How Does Mold Affect Your Home?
When left untreated, mold can cause serious damage to the structure of your home. This is because mold eats the organic materials it grows on. Therefore, any wood or other structural materials will slowly start to disappear as the growth eats it.

How Do You Find the Source of the Smell?
Mold and mildew are the likely cause of the musty smell, so you need to be on the lookout for them. You can often see them growing in small patches. The best thing to do is to perform a thorough inspection of the most likely areas. These include your bathrooms, kitchen, bedrooms, living room, attic, basement, and garage.

What Do You Do if There Is Mold on Your Clothing?
While mold in your home in Dorothea Dix, NC, is a problem, it can be even worse when there is mildew on your clothing. After all, you don't want to walk around smelling musty. Thankfully, washing the affected clothing with vinegar will remove the smell.
Musty smells can happen anywhere, and you need to know how to react. The key step is to identify the infected area so you can hire a mold remediation professional to take care of the problem.

Storm Damage Versus Flooding: 3 Important Differences for Your Business

5/14/2021 (Permalink)

Damage to the roof and ceiling of an office following a violent storm Storm damage in Bass Lake, NC.

Storm Damage Versus Flooding

When your Bass Lake, NC, business suffers storm damage, you may not know how to reach out for assistance, especially when water damage is widespread. While your insurance company may be able to assist you with filing a claim, it is important to understand the difference between flood damage and the type of problems storms cause to ensure your claim is processed correctly and that necessary repairs are targeted and made so you can carry on with your business.

1. Insurance Definitions
Your insurance company may define storm damage differently from other types of water damage. This difference is usually listed in your policy, and your local representative will likely point it out when you first make your claim. The difference between storm and flood issues usually depends on the origin of the water that entered your business. For example, damage that broke a large window and allowed rainwater to enter would generally be considered storm damage, not a flood.

2. Types of Damage
Visually, issues caused by storms are usually quite different than problems caused by floods. Storms typically include high winds, dangerous lightning and torrential rains, all of which could cause considerable damage to your business. Broken windows and roofing issues are generally two main issues that occur due to storms, while flood damage is likely to be more widespread throughout your business.

3. Flooding Indicators
Flood problems can occur during a storm, such as when a nearby creek overflows its banks due to torrential rains. Floodwaters may enter your business during a powerful storm and cause widespread damage and the need for assistance from a flood remediation and restoration service. Your insurance representative can help you file a claim in this instance and decide whether the resulting damage was the cause of a flood or a storm.
When nature causes storm or flood damage to your Bass Lake, NC, business, the outcome can leave you feeling helpless. Understanding the different types of problems these events may cause might help you to recover faster.

3 Reasons To Use a Security Fence During Mitigation

4/30/2021 (Permalink)

Chain Link Fence A security fence is an essential part of your overall protection while repairs are in progress.

3 Reasons To Use a Security Fence During Mitigation

A fire can leave your commercial building in Cameron Village, NC, quite vulnerable. Structural damage, broken windows, holes in the roof and busted doors can all make your building seem more inviting to all types of would-be intruders. Having a security fence, at least until the fire restoration experts have finished the job, is a smart choice.

Protects Barrier
When your building is compromised, it needs extra protection. There are three main functions that having a barrier around your damaged property accomplishes:

  • Demarcate the perimeter
  • Deter casual intruders
  • Delay committed vandals

A fence is a clear indication of where your property begins, and most people will not even think to enter without permission. Those who are curious may be deterred if the barrier seems like it would be too much trouble to traverse, and even if they are persistent, the security fence will at least slow them down.

Block Animals
While animals may not have the nefarious intent of human trespassers, they can still cause just as much damage if they get inside your building. They build nests, chew wires and tear up material. A fence keeps most of them out so that you don't have to add extra tasks to your mitigation checklist.

Limits Entry Points
A fence is probably not the only defense you are considering, but it can be helpful to other elements of your overall security measures. Rather than leaving the building available from all angles, it narrows the number of entry points to the number of gates included. If you have security cameras, this makes it easy to choose the direction they should be pointed so that you have a record of everyone who enters the property.
If a fire breaks out in your building, it's important to keep the part of the structure that remains as secure as possible. A security fence is an essential part of your overall protection while repairs are in progress.

What To Do if You Notice Water in Your Light Fixtures

4/13/2021 (Permalink)

water coming out a light fixture Water in light fixtures should be addressed as soon as you notice it.

Follow These Steps If This Occurs

A broken appliance, leaky plumbing or severe weather in Holly Springs, NC, could cause water damage to your home. If there is flooding on an upper floor, it may leak through to the level beneath. When this happens, it can cause additional problems such as water in light fixtures on the ceiling. The following steps should be taken if this occurs.

1. Turn Off the Electricity
Water in any electrical device can be dangerous, so power should be cut off quickly. Do not attempt to turn the lights off with the switch. This can create sparks, resulting in a hazardous situation. Instead, use the breaker to turn off electricity to the whole building.

2. Turn Off the Water Source
Depending on what has caused the water damage, additional steps may need to be taken. If the ceiling damage was caused by a leak in your home, you should turn off the water source as well. Otherwise, it may continue to flood the building.

3. Have Water Damage Repaired
Once the electricity and water have been turned off, contact a water damage remediation service to have the water in light fixtures and elsewhere removed from your home. If this is not done right away, secondary damage like mold growth, warping wood and corrosion can occur. These workers can also perform cleanup and repairs to both the building and any belongings that have been damaged by the water.

4. Have Lights Replaced
Any lights that have water in them will likely need to be replaced. To ensure everything is installed correctly, this should be done by a professional electrician. Do not attempt to use any affected fixtures until they have been inspected and repaired.
Because it can be hazardous, water in light fixtures should be addressed as soon as you notice it. Have water damage repaired and light fixtures replaced by a professional to return your home to a safe environment.

3 Things You Should Know About Smoke Alarms

4/13/2021 (Permalink)

lights turned on in a kitchen ceiling, ceiling with smoke Smoke damage in Garner, NC

3 Things You Should Know About Smoke Alarms

While it is a small device that you likely think little about, the smoke alarm is an important part of every Garner, NC, home. It can alert you to a fire in time to prevent serious damage or allow you to safely leave the building in the event of a serious blaze. There are a few important pieces of information that you should know about this useful item.

1. How Many Alarms Do You Need?
The number of smoke detectors needed in your house depends on how large it is. Each floor should have at least one alarm. Also, make sure that there is an alarm in each individual bedroom as well as one outside of each sleeping area. If you have a basement or attic, these should have their own alarms as well.

2. How Should You Maintain Them?
Keeping your alarms in working condition can help prevent the need for fire damage remediation and serious repairs by quickly making you aware of a conflagration. Every smoke alarm should be tested at least monthly to ensure it is functioning properly. Dust and debris should be removed to prevent the sensors from malfunctioning. Most alarms will need to be replaced at least every 10 years.

3. How Often Should You Change the Batteries?
Depending on the type of smoke detector you have, this varies. Devices that use traditional 9-volt batteries need to have them replaced every six to 12 months. This includes hardwired alarms that use batteries as a backup in case of a power outage. If your alarm uses a lithium battery, this does not need to be replaced.
Having a smoke alarm in each area of your home as well as properly maintaining them is a vital way to help keep you and your family safe if you experience a fire. Test them regularly and change the batteries often to keep these useful little devices ready in case of emergency.

5 Ways To Protect Your Business from Flood Damage

4/13/2021 (Permalink)

Sandbags protecting a neighborhood Stock water barriers such as sandbags.

Prepare For Flood Damage

When you own a business, it's important to be prepared for emergencies of all types. If you know that you live in a flood-prone area such as in Fuquay-Varina, NC, then there are some proactive steps you can take to prevent flood damage to your building.

1. Buy Flood Insurance
When you purchased your building, you were informed of the flood risk to your property. If any significant portion of your building is below the base flood elevation, it's a good idea to have flood insurance. Even if flooding isn't common in your area, it can still happen during a stronger than normal storm.

2. Be Careful with Storage
If you do have a basement below your base flood elevation, be very careful about what you store there. If there's any chance of storm damage ruining important documentation or products, find a different place to store those items.

3. Raise Electrical
From your actual electrical panels, sockets, and wiring to your HVAC system, ensure that these aren't installed in areas susceptible to flood damage. Not only does this prevent damage to those electrical components, it's safer for you and your staff. After a flood, work with a water damage restoration company to assess the safety of your building before returning to collect your belongings.

4. Landscape Wisely
Does your landscaper know how to prevent flooding by using native plants? Plants that are native to your area can help drain the soil more effectively and prevent soil erosion.

5. Stock Prevention Items
The greater the risk of frequent flooding, the more prepared you should be. Stock water barriers such as sandbags and other types of absorbent flood barriers to keep water outside. Flood gates might be beneficial for large office complexes. Backup generators keep everyone comfortable if the power goes out.
Preparing for flood damage in advance will make the process of restoring your business smoother so that you can get back to work more quickly.

Water Damage Requires a Fast Response

2/23/2021 (Permalink)

wet carpet, flood cuts performed on drywall Water damage in Wilbon, NC.

An emergency situation can arise in a Wilbon, NC, commercial property at any time. Whether faced with water, mold, or fire damage, a fast response is imperative to ensure the problem doesn’t spread to minimize losses and claims. That is why it is important to rely on a restoration company that has 24-hour availability and a trusted network of certified professionals to back it up.

Timeline for Help

Whether it’s the middle of the night or Sunday morning, you need reliable help that is always open. The right company will have a 24/7 call center that can dispatch help fast. When choosing an established company with 1,700 franchises nationwide, you can expect a fast response regardless of the disaster.

Within one hour of making the call, the client will be contacted to coordinate an on-site visit.
In under four hours, a certified professional will arrive on location to begin the process. This will include an assessment and inspection of the losses, as well as pretesting the restorability of the structure and damaged contents.
After the initial consultation, the insurance provider will be contacted within eight hours and be given an overview of the damage and plan to address it.

Trusted Service
When choosing a provider that has 24-hour availability, you also want the expertise to back it up. A company dedicated to serving insurers and their clients will be certified and adhere to IICRC standards. It will also be up to date on the latest tools and techniques through ongoing training. After the plan of action is approved, a team of professionals will get to work. The process includes:

  • Water removal and extraction using high-grade pumps and vacuums.
  • Fast-drying through the use of industrial-strength air movers and dehumidifiers.
  • Salvageable items will be itemized and taken to a safe, secure location for proper cleaning.
  • Structural components will be repaired or replaced, ensuring the property is returned to preloss condition.

While no one wants a water emergency to happen, it is a relief to know that 24-hour help is available to quickly stop and fix the problem.

How To Treat Your Commercial Property's Water Damage

2/11/2021 (Permalink)

air mover beside a cabinet Business in Middle Creek, NC damaged by water

Four Things That Must Happen To Restore The Facility Effectively

When your commercial property in Middle Creek, NC, faces water damage, a swift response is essential to minimize destruction and contamination. Permitted to linger, the moisture can lead to mold and mildew growth as well as structural rot. However, with prompt, proactive approaches, owners may reduce the number of repairs and safeguard the premises from future microbial development. The following are four things that must happen to restore the facility effectively.

1. Contain the Area
The broken pipes sprayed water throughout the facility space, possibly filling the room with bacteria and fungus. Section off the impacted zone, restricting access and minimizing exposure to other rooms. Post signs to keep others out. If someone enters, ensure proper protective gear is worn.

2. Reduce Water Exposure
When water damage lingers, the moisture permeates into porous objects, triggering mold and mildew growth. Focus on reducing dampness to slow the process and safeguard the property. Extract saturated structural materials such as drywall and flooring. Pull out wet fixtures, and throw out soaked valuables.

3. Dry Out Space
A water cleanup company has industrial dehumidifiers that pull humidity from hard-to-reach places, including the air. Several of these devices may be required to obtain the appropriate moisture levels. Expect the process to take several days, and add air movers such as a fan to control the speed.

4. Wash and Spray
Tend to the nonporous items by evaluating them closely. You may treat them with warm soapy water followed by a thorough dry. For additional assurance, apply an antimicrobial spray.
If you have special objects such as electronics, documents and photos, speak with specialists about content cleaning procedures. The experts may have the equipment to salvage those pieces.
When water damage invades your company in Middle Creek, NC, be proactive in your cleanup response. Get a clear overview of the issues, pull out the moisture and sanitize the rooms.

How To Contain Mold Damage on Your Commercial Property

2/2/2021 (Permalink)

Mold Quarantine The best way to avoid damage from black mold is quick action.

When you first notice evidence of black mold on your property, your gut response may be one of panic. After all, mold cleanup is a pretty big task to handle, and your concerns about damage to your property are valid. However, Boylan Heights, NC, mold remediation and restoration professionals can effectively and thoroughly address the issue.

Prevent the Spread of Spores

While you wait for professionals to arrive, there are several things you can do to prevent black mold spores from spreading to other rooms and spaces:

  • Understand that spores only require a little bit of airflow to float from one place to another. Additionally, anyone walking through affected areas could carry spores on their clothes or shoes into unaffected areas.
  • Turn off the heating and cooling systems.
  • Although these systems provide ventilation, which is important when preventing mold growth, once mold has made an appearance, the fans could help spread the mold. Additionally, the HVAC system is often an area of contamination itself.
  • Look for sources of water. If you've found mold, it's probably because there's a leak or other source of humidity somewhere.
  • Cut off any supply of water and dry up any obvious pools of water.

The appearance of mold could negatively impact business in your commercial property, so act quickly to get professionals on-site and prevent any spread of spores.

Prevent Mold Growth
If you haven't found mold yet, make sure you understand how to avoid it. Address any moisture problem immediately. If you spot condensation around the edges of windows, notice a dripping faucet or slow leak around toilets, or find that a stain is developing on the ceiling, contact mold cleanup and remediation professionals right away. That unwanted moisture is a common cause of mold, so tackle it aggressively.

Prevent Damage to Your Property
The best way to avoid damage from black mold is quick action. Contact professionals right away and then cut off access to the affected area, turn off the HVAC system and shut off the water. Plan ahead to avoid mold growth and related damage.

How To Classify Water Damage

1/15/2021 (Permalink)

Background of clear water, with the phrase WATER CATEGORIES Water damage categories

Not all water losses are the same. You can probably remove small puddles of relatively clean water from your home yourself. However, a flood that features contaminated water should only be handled by emergency restoration professionals in Raleigh, NC. To determine whether you need to call the experts, you first must determine what type of damage occurred.

Water Damage Categories

Water damage is characterized by the amount of contaminates in the fluid. The three categories are:

  • Category 1
  • Category 2
  • Category 3

Category 1 water, also known as white water, is relatively clean. It usually stems from a drinking fountain or faucet supply line leak.
Category 2 water contains some contaminants and is thus not safe to drink. This gray water typically results from an overflowing dishwasher or toilet.
Finally, Category 3 water, or black water, is the most dangerous. This highly contaminated water could make you severely ill if you drink it. River overflows and sewage backups are common causes of Category 3 water damage.

Water Damage Classes
A water loss is also classified based on the extent of the damage. Class 1 damage is fairly minor and limited to one small area of the home.
Class 2 damage typically takes up an entire room. The water seeps up the walls and causes structural harm to the property. Wet carpets are also a sign of Class 2 disasters.
During a Class 3 water damage, the liquid saturates the floors, ceiling, walls, and carpet. Finally, Class 4 damage is the hardest to address. It occurs when water has permeated hard materials such as stone and brick.
If your home suffered Class 1 damage featuring Category 1 water, you may be able to dry the property yourself. However, more severe losses involving contaminated water require professional expertise. Restoration company employees will identify the type of damage present and use this information to create an effective and safe cleanup plan.

3 Steps To Take After Puffback Damage

1/15/2021 (Permalink)

Puffback. Soot webs on ceiling Puffback damage is caused by soot and smoke

Three Steps To Take If You Have Had Furnace Puffback

When an accumulation of unburned fuel in a malfunctioning furnace ignites, causing an explosion or misfire inside the furnace, it is called a puffback. Puffback damage is caused by soot and smoke being forced through the heating exhaust system and into the furnace owner's property. These are three of the steps you should take if you have had a furnace puffback.

1. Call a Professional Restoration Company
Soot from an oil furnace is black, sticky and difficult to remove from surfaces. Additionally, it tends to spread everywhere, including hidden or difficult to reach areas, such as ductwork, behind closed doors and inside storage areas. This makes cleaning up after a puffback a difficult task that is best left to a professional restoration company in Boylan Heights, NC. Attempting to clean the soot and oil yourself may only spread it around, causing additional damage.

2. Assess the Damage and File an Insurance Claim
Most insurance policies cover puffback damage. Because the damage can be so widespread, before you report your claim it is a good idea to inspect your entire property, including inventory and other contents for damage. Take some photos of the damaged areas to assist your claims adjuster. Make note of any spoiled inventory or business interruptions that result from the puffback.

3. Get Your Furnace Repaired
A puffback is an indication that your heating system is not working correctly. Additionally, puffbacks often cause damage to the heating system itself. To avoid future problems, shut down the system and schedule an appointment with an HVAC technician to repair the furnace. The technician will inspect your system to assess whether it is safe to use and determine and make needed repairs to prevent future puffback issues.
Puffback damage can leave you without the use of our furnace and with a sticky mess to clean up. Following these steps can help you get the process of restoring your business to preloss condition started.

Does Your Home Need Storm Shutters?

1/15/2021 (Permalink)

The brick wall and windows with rolling shutters Shutters are temporary protection for weak areas in different types of structures

High winds can happen anywhere. However, some areas are more prone to them than others. When strong storms hit Middle Creek, NC, a variety of storm shutters are used to protect the most vulnerable areas.

What Are Shutters?

Also called hurricane shutters or coverings, they’re temporary protection for weak areas in different types of structures. They’re primarily used to cover windows, but some may be used for other potentially vulnerable spots. Most are made from three different materials:

  • Wood
  • Polycarbonate
  • Aluminum

How Do They Protect a Home?
High winds cause a lot of debris to be thrown around. Unless you have hurricane glass installed, broken windows are likely.
The problem isn’t really the broken window, it’s that rain now has an easy path through the building envelope, causing heavy water damage. Once this happens, you’ll need the top local water damage restoration experts to repair the damage.
Even worse is what can happen to your roof. Once heavy wind gets through your windows, it gets trapped inside the structure, creating excess pressure under your roof. It’s one of the most frequent causes of roof failure during strong storms and can mean a very lengthy repair process before your home can be made habitable again. The shutters are installed or closed immediately before the storm. Once properly installed, most take little time to close or have the panels placed in their framework.

Does Your Home Need Them?
Experts in the Middle Creek, NC, area now recommend that you either have storm shutters installed professionally or be ready to install temporary plywood yourself. Some are quite attractive and, in the case of Colonial and Bahama styles, also provide daily protection from the sun.
A cheaper route – but still a nice step up from plywood – are storm panels. They’re much stronger than wood and are the most economical form of full protection, but they do take significant time to install.
Your insurance agent will likely be glad to give you advice about the best way to protect your investment against high winds. If she can’t, she’ll be able to direct you to someone who knows all about them.

3 Tips for Handling Cleaning of Textiles in the Aftermath of a Fire

12/30/2020 (Permalink)

Burnt edge of the fabric. Remove soot from any textiles like clothing

3 Tips for Handling Cleaning of Textiles in the Aftermath of a Fire

Fire is capable of destroying or severely damaging buildings and their contents. Besides the burning of the flames themselves, soot and smoke also contribute to content damage. The aftermath of a fire often leads to a need for dry-cleaning, content cleaning, and/or content storage of any surviving items. Fabrics are one type of item that may survive a fire, but they require care to save. Here are three tips for clean-up of surviving textiles post-fire in N.C. State University, NC.

1. Remove Salvageable Items
One of the first actions you should take after a fire is removing non-burnt or minimally scorched items from the building. They should be stored in a location free of soot until you have time to clean them or have them cleaned. Soot and smoke damage does not render items irreparable, but the contents of a burnt, soot and smoke-filled building with a possibly unstable infrastructure should not be left there to accrue further damage.

2. Clean Items
As soon as is feasibly possible, you should remove soot from any textiles like clothing. Soot and smoke damaged fabrics cannot be handled simply by sending them off for dry-cleaning or throwing them in a washer. Soot can permanently stain clothes if not removed quickly enough. Here is what you should do:

  • Air-dry the textiles
  • Use fans and dehumidifiers around the textiles
  • Gently shake out the textiles to remove surface soot

These are preliminary steps for minimizing damage, but further steps may require professional assistance to avoid permanently marring the textiles.

3. Hire a Professional
It is recommended that you hire a professional restoration company for deep soot removal after initially removing surface soot, as a wrong step can render the textiles no longer usable. They can also perform deodorizing using ozone treatment, a necessary process. After these steps, dry-cleaning or washing can be done on the saved textiles. Professional restoration companies can also take care of cleaning non-porous items using ultrasonic cleaning, something not easy for the average person to do.
After a fire, you will probably need content cleaning. It is best to allow professionals to handle tasks like deep soot removal or non-porous cleaning.

3 Steps To Lower Your Business Interruption Claim

12/30/2020 (Permalink)

Financial concept meaning Business Interruption Insurance with sign on the piece of paper. Business Interruption Insurance

There Are Steps You Can Take To Prevent This From Happening

Flooding at your business property means that your business will likely need to remain closed until all repairs and restoration are complete. For large water damage, this could be weeks or even months. Business interruption insurance can help by replacing the income your business would otherwise be producing and by covering some of your operating expenses, like taxes and payroll.
Water damage can be unpredictable, and sometimes repairs take longer than expected. Lost income and expenses add up quickly, and you can end up reaching your business interruption policy’s limits before you’re ready to reopen. Fortunately, there are steps you can take to prevent this from happening.

1. Don’t Delay
Time is the primary factor that determines the size of your business interruption claim, so it’s critical that your property be restored as quickly as possible. When a broken pipe or overflowing toilet causes flooding at your business, don’t waste valuable time on DIY cleanup attempts. Call your insurance company and a professional water remediation company as soon as possible, so work can begin right away.

2. Use a Full-Service Company
Contacting and coordinating schedules with a dozen independent contractors takes time and can lead to delays. For the fastest restoration, find a remediation company in Raleigh, NC, that can handle water removal, textile restoration, content cleaning, and mold prevention in-house. For even faster service, choose repair contractors in advance, so you don’t waste time shopping around after damage occurs.

3. Consider a Pack-Out
A “pack-out” or “move-out” is when all the contents of your business are packed up and moved off-site, where they can be cleaned and/or stored until repairs are complete. Repair work typically goes faster when workers don’t need to spend time protecting or working around business contents. Some restoration companies offer pack-out services as part of their cleanup package.
These steps can help get your business open again as soon as possible after flooding and help you keep your business interruption insurance premiums lower in the future.

How Ozone Tackles Cigarette Smoke Odor

12/30/2020 (Permalink)

Ozone generator Ozone is an effective deodorizer that can work wonders

After you find the perfect home to purchase in Boylan Heights, NC, you may be disappointed when your nose picks up the lingering odor from the previous owner's smoking habit. Fortunately, home deodorization can remove the aroma and improve the air quality before you move in.

Why Does Cigarette Odor Linger?

Odor-producing particles in tobacco smoke linger in the air when the oil and tar they contain stubbornly attach themselves to various surfaces throughout a home, including:

  • Walls
  • Ceilings
  • Floorboards
  • Carpets
  • Window treatments

Removing cigarette smoke odor is extremely difficult, but a professional restoration service can apply powerful techniques to remove all smoke traces. Ozone is one of the most effective substances for removing persistent odors.

What is Ozone?
Ozone is oxygen with three oxygen atoms instead of two. Ozone generator machines pump ozone into the affected environment, where its third molecule breaks away from the other two when it comes in contact with an odor-producing particle. The ozone atom neutralizes the offending odor through the process of oxidization.

What Else Does Ozone Deodorization Involve?
Home deodorization with ozone can take up to several days but may vary according to a house's size. It is critical to ensure that the house is empty before running the machine to prevent inhaling ozone, which can have detrimental effects on the respiratory system. Re-entry into the home is possible when normal oxygen levels return.

Why Hire a Professional Deodorizing Service?
Ozone is an effective deodorizer that can work wonders, but it is critical to know how to use it. Professionals with ozone experience know how to adjust an environment's temperature and humidity and the appropriate length of time to run the ozone generator.
Whether you are considering purchasing a home with a pungent cigarette smoke odor or you need home deodorization after a fire, a professional cleaning company is best suited to handle ozone treatment in Boylan Heights, NC.

5 Essential Storm Preparation Tips

12/30/2020 (Permalink)

Flashlight, portable radio, batteries, water bottles and a first aid kit Build an emergency supply kit

Protect Your Home And Family From Severe Weather

Preparation is key when it comes to protecting your home in Middle Creek, NC, from severe weather, floodwater, and other types of water damage. Planning ahead and making sure you're prepared before a storm hit is a key to reducing flood damage and keeping your family safe. Follow the tips below to help protect your home and family from severe weather.

1. Create an Emergency Preparedness Plan.
Craft a clear emergency response plan for your family that is easy to follow. Make sure everyone knows where to go and what to do in the case of a severe storm. Make time to regularly discuss and practice this plan, especially if your local weather channel predicts an incoming storm.

2. Pay Attention to Local Emergency Alerts.
The Emergency Alert System (EAS) can provide reliable, real-time updates regarding the storm. Make sure everyone in your household signs up for this system so that you can stay updated on new developments.

3. Build an Emergency Supply Kit.
Put together an emergency response kit for your household containing valuable necessities. Suggested items to stock include, but are not limited to, batteries, bandages, non-perishable foods, blankets, a battery-powered radio, and a flashlight.

4. Protect and Waterproof Valuable Items.
Any valuable items that are unlikely to survive a flooded building need to be sealed in waterproof containers and relocated to a high shelf that's at least one foot above the floodwater level. This includes important documents, electronic devices, and other important possessions that are susceptible to water damage.

5. Trim Back Overgrown Tree Branches.
Severe winds can quickly transform overgrown tree branches into dangerous projectiles. You can help prevent tree limbs from flying in through your windows by trimming back any branches that are growing too close to your property.
Rising floodwater, dangerously high winds, and heavy rains can all inflict devastating damage on your property if you aren't prepared. Contact flood remediation experts if your home has suffered damage from a recent storm or flood.

Mold Cleanup Tips

12/29/2020 (Permalink)

Hand with a measure tape, measuring mold growth in a wall Mold damage

From time to time, business owners in Lake Johnson, NC, are startled to find they're facing a mold problem. Mold flourishes in moisture, warmth, and darkness, which may make some spaces candidates for mold growth — poorly-ventilated basements or supply and storage rooms, for example.
In dealing with fungus cleanup, several questions are likely top of mind: Should I do the job myself, or bring in professional mold experts? What solutions should I use to clean up mold? What techniques? Here are some rules of thumb:

Do-It-Yourself Mold Cleanup

Consider a DIY cleanup if the moldy area covers fewer than 10 square feet:

  • Check for a plumbing or roof leak that's causing mold. Fix the leak and dry the water-damaged area before attempting any cleanup.
  • Scour mold off hard surfaces with detergent (vinegar, borax, hydrogen peroxide, ammonia, baking soda) and water.
  • Don't use toxic chlorine bleach, which is ineffective on porous surfaces like insulation, drywall, ceiling tiles, and wood. Bleach can't penetrate the deep, extensive root system mold entrenches in porous surfaces.
  • Remove any mold-damaged items and cut out and replace moldy areas, such as ceiling tiles.
  • Invest in an air filtration system to ensure proper air circulation and control moisture and humidity.

Fungus Cleanup Requiring Professional Remediation
Certain circumstances call for advanced remediation techniques. Bring in the services of mold experts, if:

  • The mold covers more than 10 square feet and features large swaths of heavy infestation.
  • The heating, ventilation, and air conditioning system appears contaminated (mold is near or on the registers). Turn off the HVAC system to prevent mold from spreading throughout your building.
  • The mold damage results from a sewer backup or other contaminated water, such as street flooding.
  • After heavy rain or a plumbing leak, you smell mold's distinctive musty odor but can't locate its source.

Mold, if left untreated, can lead to property and structural damage. If an infestation is substantial, the fungus cleanup usually requires mold remediation experts with the training and equipment to safely rid your business of mold at its source.

Tips for Preventing Black Mold After a Burst Pipe

12/29/2020 (Permalink)

Drawing of house inside the house the words air flow Understanding and managing airflow is also critical to the success of a mold remediation project

Prevent Secondary Damage After A Flood

If a burst pipe causes a flood at your business in Lake Wheeler, NC, your insurance policy may cover the clean-up process, but it may not help with complications from black mold. It is crucial to take the following steps to prevent this secondary damage after a flood.

Create Air Flow
After excessive amounts of water flow into your business, you may be most concerned about protecting your physical property, including:

  • Office furniture and carpets
  • Electronics and equipment
  • Files and records

Unfortunately, high humidity can lead to mold growth that can quickly spread spores through the air and over your items, putting them at risk for permanent damage. Ventilating the space by opening windows and doors or running fans can discourage mold formation by preventing moisture from lingering in the environment.

Speed Up the Drying Process
Standing water can lead to high humidity as it begins to evaporate. After turning off your building's main water supply, it is critical to start the drying process as soon as possible to prevent black mold formation. A flood restoration company can use submersion pumps and powerful water vacuums to quickly extract large amounts of water to reduce the environment's humidity.

Remove Water-Soaked Property
Carpets, upholstery, boxes, and paper are porous and absorb moisture. They won't dry out after a flood unless you remove them from the humid environment. Mold spores can start to grow on water-soaked objects as well as walls and ceilings.

Call a Professional
A musty odor and dark spots on walls and ceilings indicate that mold has migrated into your business's breathable air and interior structure. When this happens, it is necessary to remove and repair drywall, paint walls and ceilings and schedule professional air filtration and deodorization to restore sanitary conditions.
When a burst pipe causes your business to flood in Lake Wheeler, NC, you can avoid paying out-of-pocket for secondary damage like black mold by immediately contacting a flood restoration company.

4 Things That Should Be Tossed After a Fire

12/29/2020 (Permalink)

Blue & white pills medicine the drug expired. The heat from a fire can affect the composition of the chemicals in medicines

Here Are A Few Things That You Should Always Throw Away

The aftereffects of a fire in your Meredith College, NC, leaves visible and nonvisible signs that are hard to miss. While a fire damage and restoration company has the expertise to return your home and many belongings back to preloss condition.

1. Exposed Non-Perishable Food
While it might seem like sealed jars or cans of food are heat- and smoke-resistant, high heat, and fumes may be a catalyst for bacteria to be activated and spoil the food. If located near the fire, the fumes or potential chemicals used to put out the fire may also infiltrate those sealed items. If any containers show visible signs of damage they should be tossed.

2. Perishable Food
Depending on the location of the fire, the refrigerator and freezer may provide enough barrier to protect perishable items even if the power temporarily went out. Even if the refrigerator shows no visible signs, food should be discarded if the fridge or food items have a smoky or strange odor.

3. Cosmetics and Medicine
While these might not seem like items that you will have to throw away, the heat from a fire can affect the composition of the chemicals in medicines, cosmetics, and hygiene products. If stored near where the fire took place, inspect them for signs of damage. If the containers are warped or there are signs of soot, it’s best to play it safe and replace the item.

4. Burned Clothing, Bedding, Mattresses
While experts have the tools and techniques to remove smoke damage from fabrics and textiles, anything that is visibly burned or charred is not salvageable. Along with mattresses, any upholstered furniture should also be inspected. Although wood can be saved, damage to upholstery or mattress may make them unsafe for use.
Dealing with the effects of a fire can be overwhelming. It may be tough to throw away belongings, but it is always best to take the safest course of action.

The Top 3 Places Mold Can Hide

11/23/2020 (Permalink)

Water damage in bathroom Mold growth in a bathroom

It might feel like a disturbing fact, but mold is everywhere. Because of its destructive nature, the one place you don't want to find mold is in your home. If you want to inhibit mold growth on the inside of your home in Dorthea Dix, NC, you need to know where it is most likely to grow.

Where Does Mold Grow

Mold doesn't need much in order to grow. The only criteria for its growth is moisture. If you've every seen moldy drywall, then you know somehow the drywall became exposed to moisture or water. There three most common areas mold growth occurs in your home are:

  1. The bathroom: areas around the toilet, bathtub, sink and tiles.
  2. The kitchen: seals around appliances and under the skink.
  3. The laundry room: seals around the washing machine.

What all these locations have in common is they are the areas of your home where you voluntarily allow water to enter. To keep mold at bay, it's important to regularly clean these areas, including the hard to reach places.

Lesson Common Areas
While these are the common areas, if you have a roof look, moisture can get trapped behind walls. If you have a pipe burst, it can also collect under carpet and laminate flooring. You can even find mold on wood. Always act fast to stop unwanted water and moisture from entering your home.
If you do discover mold has invaded your home, never attempt the cleanup yourself. Contact a licensed restoration specialist who has the tools and expertise to safely remove the mold and repair your home.
Mold growth can endanger the structural integrity of your home. It should be taken seriously and you should inspect your home regularly to ensure you aren't providing the right environment for it to take root. Remember, as long as there is no moisture, then mold will not have the ability to grow.

Steps for Managing Water Leaking From a Light Fixture

11/20/2020 (Permalink)

Water in a light fixture Water in light fixtures is especially dangerous because water conducts electricity and can close the circuit

Here Are Some Steps To Take To Safely Manage A Leak In A Light Fixture

The difficult part about getting ahead of leaks in your home is that you can't often see that they're happening until it's too late and damage has already been done. If you've ever noticed water pooling in a light fixture, it means that you have a leak. Water in light fixtures is especially dangerous because water conducts electricity and can close the circuit, causing you to be electrocuted if you try to flip the switch. 

1. Shut Off the Power Source
The power needs to be shut off at the source. Find the breaker box and flip the breaker that connects to the light that is leaking. This will prevent electrical shock and other potential hazards that can result from the combination of water in light fixtures and electricity. If you're suspicious that there may be leaks in other places, you may want to shut off breakers to those areas as well, to be safe.

2. Shut Off the Water Supply
Shutting of the water supply is inconvenient, but it's the best way to prevent more water from accumulating in the light fixture and to prevent further ceiling damage.

3. Call For Assistance
It's not a good idea to try and repair a light fixture that is waterlogged. Calling an electrician to come and remove the fixture the is safest choice as they will know best how to safely handle the situation. Another important call is to a water damage cleaning service in Raleigh, NC, so that they can help you determine the full extent of the ceiling damage and dry, clean, and repair it properly to avoid additional water leak damage in the future.
Water in light fixtures is a dangerous combination that should be taken seriously. The best option is to call a professional for help to ensure a safe and complete repair.

How Does Flooding Lead to Mold Damage?

11/13/2020 (Permalink)

Wet carpet, standing water on carpet, water damage Water damage in Bass Lake, NC

Understand The Significance Of Taking This Step

Commercial property owners in Bass Lake, NC, should focus on several problems after flooding. Can any assets be saved? How long are repairs going to take? Are any secondary issues possible? Along with getting the business back up and running, one of the priorities after a flood should be reducing the likelihood of mold growth. This should be a primary concern, and efforts should be made to secure the property immediately. By being proactive and completing appropriate remediation efforts, fungal development can be minimized. Here are three things to understand about the significance of taking this step.

1. What Immediate Impact Does Flooding Have on Property?
When standing water remains in a building, it seeps into porous materials such as grout, carpeting and drywall. These substances permit deep penetration, permitting moisture to migrate behind walls or into other rooms. The longer it sits the more contamination and saturation it can cause. Not only is it creating damp materials, but external waters harbor microbes, particularly fungus and bacteria. These beings move into the substances along with the wetness.

2. How Soon Should Owners Worry About Mold Exposure?
Fungal spores require two factors to multiply. The organisms need fluid and organic matter. Floods guarantee both of these conditions. When put together, mold growth is not only likely, but it is also swift, happening within one to two days. There is no time to delay. Proprietors should act immediately to minimize development, contacting a water and mold restoration company for thorough assessment and mitigation efforts.

3. What Methods Are Used To Combat Mold?
The specialists starve out the organisms by eliminating the food supply. Dehumidifiers run to extract excess moisture. Flood cuts are taken, removing any soaked drywall that could harbor infestations. Drenched valuables are removed from the area. They may be salvaged using content cleaning efforts or, if beyond repair, discarded. Anti-microbial spray may be applied to the room, killing out any lingering spores.
There is no time to wait. If flooding impacts your establishment, locate professionals for help. They should work quickly to combat mold growth.

After a Fire, Expect Water Damage

10/30/2020 (Permalink)

Fire and strong smoke covered building. Dangerous situation Fire and water damage in a commercial building

The aftereffects of a fire in your Cameron Village, NC, building often means much more than charred walls and belongings. Depending on the size of the fire, along with the fire damage, there may be water issues you have to contend with. Since an industrial-grade fire hose has the potential to release up to 500 gallons of water per minute, putting out the flames may result in secondary damage.

Effects of Water

Water damage is just as important to address quickly as the fire losses. Since mold can start growing within 48 hours, it may mean damage spreading to unaffected areas or making things worse. After a fire, water can seep into the following areas of a building:

Drywall – A breeding ground for mold, this porous material quickly absorbs water and often needs to be replaced.
Flooring – Depending on what type, floors may be salvageable. Carpets and rugs may have too much damage, but wood and tiles can often be cleaned if quick action is taken.
Ceilings – It water is trapped above, it can mean lingering problems that could affect the integrity of the structure. The effects from the fire may make it hard to see visible signs of trouble, such as water spots.
Personal Items – While some items may have to be tossed, there are services available to salvage much more than one might think is possible.

Professional Help
A fire can be an overwhelming experience. The cost of the loss often goes beyond money. To help get your business back up and running, rely on a fire damage and water remediation company to handle the mess. Although the cleanup process takes time, they will have the equipment and skills to handle whatever damage is left behind. From restoring the restructure to providing smoke cleaning services and mold prevention, they can help you get back to “Like it never even happened.”
If a fire happens, it’s important to know that fire damage won’t be the only thing faced. Get help that is Faster to Any Size Disaster and can provide all the services need to get your business back up and running.

Does Your Business Need a SERVPRO Emergency READY Profile?

10/30/2020 (Permalink)

The SERVPRO emergency ready profile Your profile can be accessed through the ERP app

The latest research shows that after a disaster, as many as 50% of businesses close their doors permanently. Out of those that do survive, most of them had a disaster preparedness plan ready. When the unexpected happens, having a plan will save you and your staff the time spent trying to figure out what to do. You can begin the restoration process quickly and get back to business. Read on to see if your company would benefit from an emergency profile.

How a Disaster Could Affect Your Business

Your business could potentially experience interruptions caused by events such as:

  • Storm damage
  • Flooding
  • Fire

While it's easy to think major damage couldn't happen to your facility, you need to be prepared for the unexpected. Even minor damage could potentially interrupt your work, costing you time and income.

How an Emergency Profile Will Help After a Disaster
Preparing a disaster profile now will ensure you're ready to handle interruptions as quickly as possible. You and your employees will know what to expect in advance and what to do first. The sooner you begin the mitigation process, the faster you can begin cleanup and restoration, which will help minimize damage.

What a Disaster Profile Contains
A SERVPRO Emergency READY Profile has details about your facility, like shutoff valves and priority areas, that may be critical in the initial phase of a disaster. It also contains the line of command for authorizing restoration work. Your local professional will be identified, giving you a nearby industry leader to take you through the mitigation and restoration process. The profile will also have a guide to help you get back into your building after a disaster, providing you an immediate plan of action to minimize lost work time. Your profile can be accessed through the ERP app.
Before a disaster occurs in Cameron Park, NC, it's best to be prepared with an emergency profile. Knowing what to do right away will save time and money in the long run and let you get back to work.

Responding to a Black Water Flood in Your Home: 3 Tips

10/22/2020 (Permalink)

flooding Outdoor flooding in Fuquay-Varina, NC, can cause unsanitary water to enter your home

Actions To Take After Storm Damage

When violent storms cause flooding in your Fuquay-Varina, NC, home, planning the cleanup can be daunting. The water damage may be significant, especially if outdoor floods entered any areas of your home. This type of water is usually heavily contaminated and may be dangerous for you to handle on your own. However, there are a few actions you can take as you wait for help to arrive.

1. Evacuate the Home
Contaminated floodwater is also known as black water because of the sewage and chemicals it usually contains. This type of water can cause rapid mold growth in affected areas, so you may want to move your family members to a safer location until it can be drained away. If only a few rooms are flooded, you can seal them off by shutting doors or using plywood to block them off until your flood remediation team arrives.

2. Photograph the Damage
If you can safely document any water damage with photos, these may be helpful when submitting a claim to your insurance company. Photograph building material damage, flooded appliances and ruined carpeting. If mold growth occurs soon after the flooding, document that as well. You may want to make copies of these photos for future reference, especially if you have any issues with your claim.

3. Call a Flood Damage Cleanup Service
Because of the nature of outdoor flooding, calling in a black water cleanup service can help ensure that any standing water is drained away and disposed of properly. While most porous items may not be salvageable, the cleanup technicians can advise you about how to rescue important documents, electronics and other belongings affected by the water.
Outdoor flooding in Fuquay-Varina, NC, can cause unsanitary water to enter your home and leave you with questions about cleanup options. Keeping a few tips in mind about black water damage can give you peace of mind in the aftermath of local floods.

Top 4 Places Mold Can Hide

10/9/2020 (Permalink)

Mold growth on a wall due to humidity Mold growth in Holly Spring, NC

Four Top Places Mold Can Grow

Mold, like other types of fungus, is different from plants because it doesn’t need sunlight to grow. It prefers dark, damp places that have an organic material, such as wood or fabric, as a food source. Here are the top four places mold growth likes to hide, so you can keep an eye out and protect your home.

1. Under the Sink
Pipe leaks and condensation are ideal catalysts for mold. Running hot water can get your dishes clean, but it can also cause humid conditions that mildew loves. Regularly clean out under your sink and wipe down the surfaces with a cleaning solution containing bleach or hydrogen peroxide.

2. Behind Walls and Wallpaper
Mildew can easily grow beneath paneling and wallpaper. Water can seep around bathroom tiles and saturate the wall underneath. Pay attention if you sense a musty smell or see condensation on the walls. Be careful when removing wallpaper on moldy drywall. You don’t want to spread spores through the air.

3. In Basements
Mold growth can be a big issue in these spaces. You may have a leak in your foundation that’s letting moisture in. Pipes and ducts in the basement are common areas where water can build up and lead to mold.

4. In Attics
Heavy storms can damage shingles, soffit vents and gutters, which can let water into your attic. Exhaust from your kitchen or bathroom may vent into the attic, sending moisture and heat to the area. Regularly inspect your attic for signs of damage, such as water-stained storage boxes and mold on wood.
One way to prevent mildew is by reducing the humidity in your house to 30% to 50%, through weatherization methods or a dehumidifier system. Repair leaks quickly and clean up areas of standing water. If you think you have mold growth in your home, contact a certified mold remediation company in Holly Springs, NC.

Learn the Basics of Dealing With Leaking Toilets

10/9/2020 (Permalink)

Leakage of water from a toilet due to blockage of the pipe A leaking toilet is not just irritating, but it is also destructive to your home

Why Leaks Are Important?

Every device and appliance in your Garner, NC, home is bound to develop issues. One of these problems is a leaking toilet. While leaks might seem like just minor annoyances, they can create greater problems than you might expect. Identifying and resolving these toilet issues eliminates greater problems before they occur. Learn more about why leaks are important, what can cause them, and some potential solutions.

Importance of Leaks
Leaking water poses several threats to your house and everyone living in it. They can deteriorate the foundation and damage the floor. Additionally, anyone near them can slip or get electrocuted by them. Therefore, you must fix a bathroom leak fast before dangerous incidents occur. Wipe off the excess water and see if the leaking continues. It might be some spilled water, but if it continues, it could be a sign of a serious issue.

Causes of Leaks
Removing water from a leaking toilet does not usually address the actual problem. There are a variety of scenarios that create this result, such as a:

  • Damaged wax ring
  • Loose tank flange
  • Malfunctioning shutoff valve
  • Broken tank
  • Faulty supply tube

These errors may be caused by wear and tear, improper installation or impact damage. No matter the reason, you will need to act and stop the leaking.

Resolving Leak Issues
Every leak situation requires a different solution. For example, the toilet's base is too separated from the floor, so you will have to tighten the bolts attaching them. Other times, you will have to replace a component such as a wax gasket by disassembling the toilet. If the toilet is too outdated, replacing the entire unit is the easiest solution. Avoid potential errors by hiring an experienced and licensed plumber, along with emergency restoration specialists to handle the water damage.
A leaking toilet is not just irritating, but it is also destructive to your home and a hazard to others. Identify the root cause, think about the solution and bring professionals to efficiently conclude the problem.

How To Fix Moldy Air Ducts

8/31/2020 (Permalink)

Dirty air conditioner Remove mold from your air ducts

How To Remove Mold From Your Air Ducts

As a business owner, you know it's important to keep your building safe and clean. You're responsible for resolving issues as soon as possible to protect your employees and clients. If you suspect black mold is growing in your building, time is of the essence. You may have mold living in your ducts if you experience any of the following:

  • Black residue appears around your air vents
  • The residue is hard to clean up and returns after it's removed
  • A musty, unpleasant odor in your building
  • This odor is especially noticeable when you run the air conditioning

These issues can indicate that you need to have your property's ducts professionally cleaned. Mold thrives in areas with high humidity levels and organic matter to feed on, so ducts are prime locations for infestations to grow.

How Mold Gets Into Air Ducts
Your ducts can become home to black mold colonies if they haven't been cleaned in a while or if there is a leak somewhere in the system that's trapping water and moisture. Mold spores are naturally in the air at all times, and they aren't always a concern. However, when the spores land in an area that's hard to see and provides them with a food source and a water source, problems can develop.

How To Clean Mold From Air Ducts
If you suspect a mold issue in your Raleigh, NC, building, contact experts in mold damage remediation as soon as possible. The process for removing mold from air ducts is complex. It involves disassembling the air conditioning system and sanitizing the parts with powerful cleaning agents. The mold can return if the cleaning isn't performed to industry standards. The process must be thorough, and professionals have the proper training and tools to complete the job effectively and ensure you have clean ducts.
Take any suspicion of black mold seriously. Call in the pros to make certain you have safe, clean air for your employees and clients.

Restoring Your Business After Fire Sprinkler Damage

8/31/2020 (Permalink)

Active fire sprinkler Fire sprinkler in a Boylan Heights, NC business goes off accidentally

Commercial Water Damage

Flooding, leaky roofs, busted pipes, backed-up drains, appliances, and natural disasters are a few causes of commercial water damage. However, what happens if the fire sprinklers at your business in Boylan Heights, NC, go off accidentally?
Check your building’s sprinkler system regularly to make sure it is functioning properly. If it has been a while since you last had it inspected, consider what could happen if you don’t:

Fire sprinkler systems fail. Pipes age and corrode. Winter cold can freeze pipes and cause them to burst.
Sprinkler flooding can cause just as much if not more damage than if there was a fire. Water soaks through everything in its path: furniture, carpets, walls, office equipment, and people if they have the misfortune of getting caught under the sprinklers.
The repair can be costly. According to a March 2020 report from iPropertyManagement, the annual cost of repair from water damage in the United States is $13 billion.

Be Prepared
Don’t be caught off guard. Make sure you and your designated employees know what to do if the fire sprinklers discharge:

Shut off the water. Know the locations of the shut-off valves for different areas of the building as well as the location of the main valve.
Document and itemize the damage as soon as possible. This will help make the claims process more efficient when you contact your insurance company.
Don’t try to do the cleanup yourself. Get a reputable restoration company to come in to remove the water, dry and dehumidify the flooded areas, and thoroughly clean, sanitize, and deodorize.

Everyone in the facility should have emergency contact information for the sprinkler system company, your insurer, and a qualified commercial restoration company that offers 24-hour service.

SERVPRO is Here to Help
Getting back to business after water damages your office will take time, but if you have the right flooding restoration team help guide you through the steps, you can be up and running as soon as possible.

Plan Now To Ensure Your Business Can Survive Flooding

8/31/2020 (Permalink)

Floodwaters surrounding building Flooded buildings in Middle Creek, NC

Meteorologists are getting better at predicting floods, but erratic weather patterns continue to challenge their accuracy. From coastal areas prone to hurricanes to desert terrain threatened by flash floods, few areas are safe from the risk of flooding.
If your business in Middle Creek, NC, suffers flood damage, ensure the cleanup is done properly by hiring a professional storm remediation service. The steps you take now to plan ahead are essential, because being able to act quickly in the event of a flood can minimize damage and get you back in business faster.

Ensure Access to Documentation

Key to business recovery is making sure you can still access your business's crucial data:

  • Schedule frequent backups of all business documentation and data to a secure location, such as secure cloud storage.
  • Store paper documents in a watertight container or on an upper level, and securely store digital copies of them as well.
  • Make sure you have regularly updated contact information for your employees, and inform them about how you will communicate in the event of flooding or storm damage.

Evaluate Your Risk and Insurance Coverage
You probably know whether your business is in a flood zone, but it’s a good idea to check FEMA flood maps for an accurate picture of the overall risk in your geographic area.
Evaluate whether your commercial property can stand up to threats posed by storms. Are doors and windows properly sealed? Should you relocate electrical components or essential equipment to a higher level? Are backup generators present?
Most commercial insurance policies don’t cover flood damage, so study the provisions of your policy carefully. Consider whether you also need to purchase commercial flood insurance and, if so, be sure you thoroughly understand its coverage as well.
Do what you can now by planning ahead to ensure business continuity. Then, if flooding occurs in the future, hire a professional storm remediation service to return your business to its original condition safely, quickly and consistent with national commercial restoration standards.

Does Your Fuquay-Varina Home Have A Mold Problem?

4/1/2020 (Permalink)

Mold Remediation by SERVPRO of Southwest Raleigh / Holly Springs The team at SERVPRO of Southwest Raleigh / Holly Springs is ready to assist with your Holly Springs mold problem.

SERVPRO of Southwest Raleigh / Holly Springs is here to help residents in Fuquay-Varina with mold inspections and mold damage. 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business in Fuquay-Varina has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of SERVPRO of Southwest Raleigh / Holly Springs Today: 919-944-4002.

Conditions In Holly Springs Might Be Right For Mold

3/30/2020 (Permalink)

Mold Remediation by SERVPRO of Southwest Raleigh / Holly Springs in Holly Springs SERVPRO of Southwest Raleigh / Springs can handle your mold problem in Holly Springs.

SERVPRO of Southwest Raleigh / Holly Springs knows what to do if mold grows in your home.We are the your go-to resource for a mold inspection in Holly Springs. 

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Because of the mild temperatures and humidity in Holly Springs, mold damage can easily occur.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Southwest Raleigh / Holly Springs to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 919-944-4002

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of SERVPRO of Southwest Raleigh / Holly Springs for mold remediation services.

Wake County Cleaning Experts

3/27/2020 (Permalink)

Here to Help We're Here to Help

SERVPRO of Southwest Raleigh / Holly Springs is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and the experts at SERVPRO of Southwest Raleigh / Holly Springs adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southwest Raleigh / Holly Springs, 919-944-4002




Raleigh, NC - 24 Hour Emergency Water Damage Service

3/26/2020 (Permalink)

SERVPRO of Southwest Raleigh / Holly Springs SERVPRO of Southwest Raleigh / Holly Springs provides 24 hour fire and water damage restoration service in Raleigh, NC and surrounding areas

SERVPRO of Southwest Raleigh / Holly Springs is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (919) 944-4002

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Raleigh / Holly Springs has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Southwest Raleigh / Holly Springs

SERVPRO of Southwest Raleigh / Holly Springs specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Click Here to Meet Our Team


  • AMRT - Applied Microbial Remediation Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician


  • Institute of Inspection, Cleaning and Restoration Certification – IICRC


  • THINK REALTY MAGAZINE - Property Rehab Specialist of the Year Award


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